Returns & Refunds policy

Internet Deals Home is an independent, authorized reseller of internet, cable, TV, and phone services. Please read the following policy carefully.

1. Service-Based Products

Since Internet Deals Home connects customers with authorized service providers (such as Verizon, Fios, Spectrum, Xfinity, AT&T, and others), we do not directly provide services. All service subscriptions, cancellations, refunds, or changes must be handled according to the terms and policies of the respective provider.

2. Refund Eligibility

Refunds or credits for service charges can only be issued by the respective telecom provider. We may assist in initiating the request but cannot guarantee the outcome. Any refund requests must comply with the provider’s policies regarding:

• Service cancellation fees

• Billing cycles

• Promotional offer terms

3. Products or Merchandise (if applicable)

If you purchase any physical products (such as routers, modems, or equipment) through Internet Deals Home, returns may be eligible under the following conditions:

• The item is unused, in its original packaging, and returned within 30 days of delivery.

• Proof of purchase or order confirmation is provided.

• Shipping costs are the responsibility of the customer unless otherwise specified.

Non-returnable items: Opened, damaged, or used items are not eligible for refunds.

4. How to Request a Refund

To request a refund or initiate a return, please contact our customer support team:

Email: info@internetdealshome.com
Phone: +1 (888) 469-2203

Our team will guide you through the process and communicate with the respective provider if necessary.

5. Limitation of Liability

Internet Deals Home acts solely as a marketing and sales intermediary. We are not responsible for delays, service disruptions, or refund disputes from the telecom providers. Any refunds or adjustments are subject to the provider’s approval.